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Murdoch’s Frequent Buyer Programs are a terrific way to save on the food you need for all your animals. For each bag of eligible food you buy, you earn your way toward free food or other rewards.

Each program is unique, so we have included the rules and regulations below to make your shopping experience a bit easier.

How do I claim my free food or other rewards?

All claims must be redeemed in-store at your local Murdoch’s upon successful completion of your selected program’s rules and regulations. Unfortunately, free bags and other rewards cannot be fulfilled on murdochs.com. No exceptions will be made.

Does food bought on murdochs.com qualify for my Frequent Buyer Program?

If you bought eligible food on murdochs.com that was shipped or picked up in-store, your purchase will qualify. You will be notified by email if you purchased eligible food after your order ships or you pick your order up in-store. Simply, take a copy of your order shipped or picked up confirmation email or receipt in-store within 30 days of purchase and have one of our team members confirm and sign you up for your selected Frequent Buyer Program.


If you have any questions, just ask a cashier in your closest retail location, or contact us through the Murdoch's Help Center.