Murdoch's Help Center
How Can We Help?
Customer Service
Our customer service team is ready to earn your respect and your smile because that’s Murdoch’s mission. Whether you need a different size, want to order in bulk, or have questions about your order, we are here to help.
Let's Chat
Live chat available Mon-Sat 8AM-5PM, Sun 9AM-5PM (MST/MDT), excluding holidays.
Click the chat icon in the bottom right corner of your screen to begin chatting with a Murdoch's customer service representative
Give Us a Ring
We’re here Mon-Sat 8AM-5PM, Sun 9AM-5PM (MST/MDT), excluding holidays.
1-855-232-9104Holidays
Our offices, including customer service, are closed on the following holidays: New Year's Eve, New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas. Black Friday hours subject to change.
Murdoch's Rewards
Questions about Murdoch's Rewards? Read our Rewards FAQs
Gift Cards
Stores & Services
Tree & Shrub Guarantee
Layaway
Layaways require 20% down and are only valid for 60 days, at which time a 10% restocking fee will be applied. (10% of the total value) *If the customer does not pass all required checks (which are conducted with the National Instant Criminal Background check System, NICS, or appropriate State Agency), and cannot receive the firearm the customer will be charge a 10% restocking fee. (10% of the total value) If the remaining amount of the deposit after all fees is more than $200 a check will be mailed to the customer.
Product Selection
Mail, Emails & Text
Stay in the loop and get more of what you love. Hear about upcoming sales, events, exclusive offers, and more. Be the first to know, and the first to save.
Ways to Sign-up
Mail: To receive flyers, special offers, and promotions by mail, sign up for Rewards OR update your default address in your account under Account Settings>Addresses..
Email: To receive news, events, and exclusive offers by email sign up here.
SMS Text: See details and sign up for Murdoch’s texts here. Must be 21 or older.
Ways to Opt-out
Mail: If you no longer wish to receive printed mail from Murdoch’s, submit the Direct Mail Unsubscribe Form here.
Less Email: If you’d like to get fewer marketing emails, on the bottom of any recent Murdoch’s email click "Get Less Email": 
On the browser page that opens, select how often you'd like to hear from us.
Email: To stop receiving marketing emails, including cart reminders and expiring Rewards, complete the form here.
SMS Texts: To stop receiving Marketing text messages from Murdoch’s, text STOP to 69347 at any time, or reply STOP to the Murdoch’s text message. You will receive one additional message confirming that your request has been processed.
Home Office Info & Careers
Nestled at the base of the Bridger Mountains, Murdoch’s Ranch & Home Supply is proud to call Bozeman, Montana, home.
Hours
Monday through Friday, 8AM to 5PM MT
Holidays
Our offices, including customer service, are closed on the following holidays: New Year’s Day, Memorial Day, Fourth & Fifth of July, Labor Day, Thanksgiving, and Christmas.
Additional Information
Retail Careers
