Account FAQs

Boot Spur Clickable

Account Information

How do I create an account?

You can create an account by clicking here or clicking on ‘Sign In’ in the top right corner of any page. Additionally, after you place an order online, you will be prompted to enter a password to create an account. The information you’ve already provided when placing your order will be used to create your account.

Why should I sign up for an account?

While you don’t need an account, we recommend you set one up. With an account, you can save multiple shipping addresses, save credit card billing information, and view your order history.

How do I log in to my account?

On a desktop or laptop computer, you can login by simply clicking the 'sign in' button at the top of any page. On mobile devices, the ‘sign in’ button can be found by clicking on the menu icon on the top left of the page. Or, you can just click here. A new page will open, and you will be able to login with the email address and password you used to create your account.

What if I can’t remember my password?

If you are trying to login and can't remember your password, click on the forgot your password link. A new page will open asking for the email address you used to create your account. Once you hit the 'reset password' button, we will send you a link to create a new password.

I need to make changes to my account, how can I do that?

To make changes to your account on our desktop site, hover over your name in the top right corner and click on Edit Profile in the drop down. This will allow you to make changes to name, email address, and password. On our mobile site, use the hamburger menu and tap on Your Account to be redirected to a menu where you can select Edit Profile.

How do I look up a previous order/receipt?

To view a previous order, simply login to your account and visit your order history. If you do not have a Murdoch’s account, please refer to your order confirmation email.