Murdoch’s Ranch & Home Supply’s (“Murdoch’s”) routing guide does not select the carrier or shipping mode (small parcel, LTL, or FTL) when Murdoch’s is not responsible for shipping charges, however it does contain instructions and explanations to prevent noncompliant shipments and possible chargebacks. All vendors must read the Murdoch’s Vendor Routing Guide. These routing instructions apply to all Murdoch’s locations and all orders.

This Routing Guide, effective 2/15/19, supersedes all previous routing instructions dated prior to 2018. By supplying any product to Murdoch’s, you acknowledge and agree that you will comply with these routing instructions. Written authorization from Murdoch’s Logistics Department is required to deviate from these routing instructions.

The instructions in this routing guide are an integral part of your agreement with Murdoch’s. Deviation from these instructions without approval of the Murdoch’s Logistics Department may result in chargebacks, administrative cost, and processing fees, which will be deducted from your invoice.

All purchase orders (PO’s) issued by Murdoch’s will reference this guide and this page's hyperlink will be given to all vendors for instant access. By shipping a PO to Murdoch’s, you are agreeing to Murdoch’s shipping requirements and/or chargebacks.

Consider this document as a new set of instructions. Distribute this to all personnel within your organization who are responsible for any logistical compliance. Previously authorized variances from Murdoch’s routing are rescinded, effective immediately.

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Mode Selection - Quick Reference

Whenever Murdoch’s is responsible for freight charges, please use the following questions to choose the correct shipping mode. In addition to the actual weight, the dimensional (UPS billable) weight must be determined. When determining Murdoch’s UPS dimensional weight (click here for dimensional weight explanation), use 194 as the divisor, instead of the UPS published 139.

The principle modes of transportation covered herein are: Small Parcel (UPS Ground), Less-Than-Truckload (LTL), and Truckload (TL).

The flow chart below may serve as a quick shipping reference:

Shipping Flow Chart

*Schneider Logistics: Contact info and web portal details located here.

**UPS: To assure the shipment is within Murdoch’s/UPS weight and size limits please read more here.

Note: Please contact Murdoch’s Logistics Manager Chris Long at (406) 556-6363 or clong@murdochs.com with any questions on how to select Murdoch’s best shipping mode, concerns regarding shipping product with small package ground service, high proclivity for damage items, large number of small cartons, or any other questions. In some cases, alternate routing may be arranged.

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Shipment Preparation

Please consolidate all PO’s shipping to the same address.

If your warehouse ships numerous small package shipments to Murdoch’s each day or week, please contact Chris Long clong@murdochs.com and we will be glad to help you review your shipping process to ensure correct interpretation of the Murdoch’s Vendor Routing Guide.

Bill of Lading (BOL)

Provide itemized details for your shipment on the Bill of Lading. Indicate the purchase order number(s), the number of cartons associated with each purchase order, and the total number of cartons.Murdoch’s PO number is required on all BOL’s. The PO helps identify shipments with the respective vendor in our system. Sometimes our vendor’s company name doesn’t match the shipper name or a 3rd party provider is listed as the shipper. LTL shipments require product description, weight, carton count, LTL Class, and NMFC number.

Packing List Requirements

  • Each PO must have its own packing list
  • The packing list must be placed in a clearly marked package indicating 'Packing List Enclosed'
  • The packing list must contain the following information:
    • Murdoch's PO number
    • Vendor name and address
    • Vendor order number
    • Total number of cartons and weight of shipment
    • A separate packing list shall be provided for each PO on multiple shipments
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Small Parcel Shipment

United Parcel Service’s (UPS) is Murdoch’s small package carrier. Reference the flow chart here to determine shipment type.

All small parcel shipments must ship via ground UPS unless prior written authorization was given by a Murdoch's employee.

To determine the UPS billable weight, you need to compare the package’s actual weight to its dimensional weight. The greater of the two is the billable weight and should be used when determining the best shipment mode.

When Murdoch’s is responsible for the freight charges, all packages shipping to a Murdoch’s facility must be marked as:

  • Murdoch's UPS account number 95VY60
  • Provide each cartons dimensions
  • Do not use the individual store's UPS account number unless directed by Murdoch's to do so
  • "Bill the Receiver" (Collect) or "Third Party"
  • All packages must have the Murdoch’s PO number entered in the UPS ‘Reference 1’ field of the shipping system and appear on the shipping label
  • Do not exceed any UPS established specific weight and size limits for packages (without written authorization from Murdoch’s Logistics)
    • Single package maximum weight is 150 lbs
    • Packages cannot exceed 108 inches in length
    • Packages may be up to 130 inches (330 cm) in length and girth combined (Click here for girth calculations and notes on Dimensional weight)
      • If your packages excedes 130 inches girth, 108 inches in length, or 150 lbs, contact Chris Long clong@murdochs.com at Murdoch’s for final routing instructions. Click here for girth measurements

For hazardous shipments, refer to the UPS Guide for Shipping Ground and Air Hazardous Materials at: https://www.ups.com/us/en/help-center/packaging-and-supplies/special-care-shipments/hazardous-materials.page

Refer to https://www.ups.com/us/en/Home.page?, Phone: (800) 742-5877 or (800) PICK-UPS for any additional UPS shipping information.

Do not declare value or select any other UPS value-added services without Murdoch’s written authorization. Please click here for a list of assessorial fees that will be charged back to the vendor.

For high value packages (individual carton value over $1,000), contact Murdoch’s Logistics Department for special routing instructions.

UPS Weight and Size guidelines: https://www.ups.com/us/en/help-center/packaging-and-supplies/weight-size.page?

The shipping party is responsibe for filing claims when using Murdoch's UPS account 95VY60

New Requirements for 2019: When entering shipment data, the packages correct dimensions must be provided. Failure to provide the correct package dimensions could trigger a UPS Audit Fee and lead to vendor chargeback.

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Less-than-truckload (LTL) routing applies to shipments weighing between 301 – 19,999 lbs, which occupy no more than 16 linear feet of trailer space.

When shipping LTL, always provide the actual physical weight of the shipment including pallet weight.

Schneider Logistics is Murdoch’s LTL 3PL of choice and must be used when shipping LTL shipments.

Caitlin Zondor is the Murdoch’s representative for Schneider and can assist you when booking LTL shipments to Murdoch’s. Please, email her all the details of the shipment to stmmurdochgroup@schneider.com and she will email you the BOL to give to the driver. If you have any questions, you can reach her by phone at (312)781-8809.

Details needed to book an LTL are:

  • PO#
  • Pick up address
  • Delivery address
  • Pallet count
  • Carton count
  • Weight
  • Dimensions
  • Freight description
  • Freight class
  • NMFC code
  • Shipping hours

If you are not sure of the LTL class or NMFC, please contact Caitlin for assistance.

Full Truckload

Full truckload (TL) routing applies to shipments weighing more than 19,999 pounds, and/or occupying greater than (16) linear feet of trailer space. Please contact Murdoch’s Logistics Manager Chris Long for Full Truckload shipments: clong@murdochs.com (406) 556-6363.

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UPS Fees That Will Be Charged Back to the Vendor Include (But Not Limited To)

  • Declared Value
  • Delivery Confirmation
  • Adult Signature / Signature Required (unless regulated by law)
  • Proof of Delivery (P.O.D.)
  • Additional Handling
  • Address Correction Charge
  • Large Package Surcharge
  • Over Maximum Limits Charge
  • UPS Carbon Neutral Purchases
  • Wrong Service Level Selected

UPS audit fee due to shipper not providing packing dimensons

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Girth refers to the distance around an object and is used in shipping to determine how much it will cost to ship a package.

To measure ground packages, use the following formula: Length + 2x Width + 2x Height

  1. Determining Length
    • Measure the longest side of the package, rounding to the nearest inch, this is your length.
  2. Determining Girth (2x Width + 2x Height)
    • Measure the width of the package, rounding to the nearest inch, multiply this number by 2
    • Measure the height of the package, rounding to the nearest inch, multiply this number by 2
    • Add these two numbers together, this is your girth
  3. Add the length and the girth together. This is your package measurement.

NOTE: For each dimension, measure at the longest point, rounding each measurement to the nearest whole number (for example, 1.00 to 1.49 will be considered 1, and 1.50 to 1.99 will be considered 2).

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Determining Dimensional (DIM) Weight

Determine the package dimensions in whole inches. For each dimension, measure at the longest point, rounding each measurement to the nearest whole number (for example, 1.00 to 1.49 will be considered 1, and 1.50 to 1.99 will be considered 2).

Multiply the package length by the width by the height. The result is the cubic size in inches. (L x W x H)

For Murdoch’s shipments, divide the cubic size in inches by 194 to determine the dimensional weight. Keep in mind that Murdoch’s 194 divisor is different than the published standard UPS divisor.

Round any fractional weight up to the next whole pound as this is a UPS standard (for example, 1.01 lbs will be considered 2 lbs).

Dimensional Weight

More info can be found at UPS: https://www.ups.com/us/en/help-center/packaging-and-supplies/weight-size.page

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Non-Compliance Charges

Chargeback Code Non-Compliance Issue Chargeback Expense
CB01 No PO Number on the shipments BOL or shipping label: For UPS small package shipments, PO’s should be listed in Reference#1 field. We require this information be provided to the carrier so that Murdoch’s Accounts Payable Department can appropriately expense each shipment at freight bill payment. $50 per shipment
CB02 Unauthorized Shipments: Any unauthorized shipping fees charged to Murdoch’s or a Murdoch’s freight account will be charged back plus a processing fee for each shipment. Cost of freight + $50 processing fee
CB02.5 Prepay & Add is not allowed and will be considered unauthorized shipping charges. Cost of freight + $50 processing fee
CB02.75 Orders that qualify for vendor’s prepaid shipping that are shipped collect in error are considered CB02 shipping error. Cost of freight + $50 processing fee
CB03 Shipping Errors: Shipping to wrong location, shipping incorrect shipment mode, shipping collect via an unauthorized carrier, using the wrong service level (all shipments ship ground unless previously authorized by a Murdoch's employee), and other shipping errors. Cost of freight + $50 processing fee
CB04 Carton count: The carton count must be provided on LTL BOL. Any shipment without the carton count will result in chargeback. $50 per shipment
CB05 Declared Value: Do not Declare Value without Murdoch’s preauthorization. Each unauthorized Declared Values fee will be charged back plus a processing fee. Declared value fee + $15 processing fee
CB06 Bill of Lading: Missing, inaccurate, or illegible BOL $100 per shipment
CB06.5 Packing List: Missing, inaccurate, or illegible Packing List $100 per shipment
CB07 UPS Large Package Surcharge: UPS Large Package Surcharge is applied when the package length plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches. Any Large Package Surcharges will be charged back plus processing fee unless prior written authorization is given by Murdoch’s. Large package surcharge + $50 processing feet
CB08 Other UPS assessorial fees that will be charged back to the vendor include, but are not limited to: Delivery confirmation, adult signature/signature required, proof of delivery (P.O.D.), additional handling, address correction charge, over maximum limits charge, and UPS carbon neutral purchases UPS assessorial fee + $50 processing fee
CB09 UPS Manifested Not Shipped: Vendors who manifest (create UPS shipping labels) must void the unused shipping labels. Failure to void UPS shipping labels that create shipping costs will be charged back. UPS shipping cost + $50 processing fee
CB10 Incorrect LTL Freight: Vendors incorrectly reporting LTL class resulting in the reclassification fees will be charged back. Reclassification fee + $50 processing fee
CB11 Carrier Detention Charges at Origin: A request by Shipper to detain driver(s), power unit(s), and/or trailer(s) to complete loading or unloading due to no fault of the Carrier will result in a chargeback. Detention cost + $50 processing fee
CB12 Shippers failure to submit a small parcel claim for lost or damaged shipments $100 per shipment
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Distribution Contacts

Northern DC Southern DC Routing
Murdoch's Ranch & Home Supply Murdoch's Ranch & Home Supply Chris Long
1487 Royal Road 667 W Flint St, Unit A Logistics Manager
Belgrade, MT 59714 Laramie, WY 82072 2311 2311 North 7th Ave
PH: (406) 388-2668 PH: (307) 745-5069 Bozeman, MT 59715
Delivery Hours: M-F, 8AM - 2PM Delivery Hours: M-F, 8AM - 2PM  
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Store Location Details

Store # Street Address City, State, ZIP Phone #
1 2275 N. 7th Ave Bozeman, MT 59715 (406) 586-8466
2 2330 US Highway 93 S Kalispell, MT 59901-7531 (406) 755-4747
3 620 Meadows Drive Miles City, MT 59301 (406) 232-3422
4 3050 N. Montana Ave Helena, MT 59601 (406) 457-1700
5 2801 W Broadway Missoula, MT 59808 (406) 549-2355
6 851 N Montana Dillon, MT 59725 (406) 683-6855
7 1189 S 1st St Hamilton, MT 59840 (406) 363-7644
8 3939 Harrison Ave Butte, MT 59701 (406) 494-6188
9 Northern DC - 1487 Royal Road Belgrade, MT 59714 (406) 338-2668
10 170 Heritage Lane Polson, MT 59860 (406) 883-2140
11 Southern DC - 667 W Flint St, Unit A Laramie, WY 82072-2311 (307) 475-5069
13 2151 S. Townsend Ave Montrose, CO 81401 (970) 294-9991
14 2255 N. Main Suite 107 Longmont, CO 80501 (303) 682-5111
15 201 E. Rainbow Blvd (US 50) Salida, CO 81201 (719) 539-2767
16 3217-I-70 Business Loop Clifton, CO 81520 (970) 523-7515
17 12154 North Dumont Way Littleton, CO 80125 (303) 791-7800
18 1510 E 20th St Scottsbluff, NE 69361 (308) 220-3500
19 2355 West Victory Way Craig, CO 81625 (970) 824-4100
20 120 Beckers Circle Evanston, WY 82930 (307) 789-4900
21 1207. W Platte Ave Fort Morgan, CO 80701 (970) 542-1515
23 3773 E. Lincoln Way Cheyenne, WY 82001 (307) 632-7888
24 370 Miracle St Evansville, WY 82636 (307) 266-0734
25 310 8th St Greeley, CO 80631 (970) 352-0544
26 3322 E. Grand Ave Laramie, WY 82070 (307) 721-1733
27 9150 Wadsworth Parkway Westminster, CO 80021 (303) 422-9100
28 9853 S. Parker Rd Parker, CO 80134 (720) 956-6868
29 2401 Foothill Blvd Rock Springs, WY 82901 (307) 448-2460
30 822 Jackrabbit Lane Bozeman, MT 59718 (406) 587-6302
31 1241 Blue River Parkway Silverthorne, CO 80498 (970) 513-6551
34 3115 MT Highway 40 Columbia Falls, MT 59912 (406) 892-0176
35 541 Zerex St Fraser, CO 80442 (970) 726-2029
36 520 Shoup St Salmon, ID 83467 (208) 756-1537
37 2420 South Park St Livingston, MT 59047 (406) 222-4745
38 100 Founders Pkwy Ste A Castle Rock, CO TBD
39 117 E Madison St Powell, WY 82435 (307) 754-9521
40 708 N Federal Blvd Riverton, WY 82501-2639 (307) 856-9236

Home Office
2311 N 7th Ave
Bozeman, MT 59715

Brian Schenkemeyer
Global Sourcing & Logistics Officer
2311 N 7th Ave
Bozeman, MT 59715