ROUTING GUIDE

Shipment Preparation

Please consolidate all PO’s shipping to the same address.

If your warehouse ships numerous small package shipments to Murdoch’s each day or week, please contact routing@murdochs.com and we will be glad to help you review your shipping process to ensure correct interpretation of the Murdoch’s Vendor Routing Guide.

Bill of Lading (BOL)

Provide itemized details for your shipment on the Bill of Lading. Indicate the purchase order number(s), the number of cartons associated with each purchase order, and the total number of cartons.

Murdoch’s PO number is required on all BOL’s.

The PO helps identify shipments with the respective vendor in our system. Sometimes our vendor’s company name doesn’t match the shipper’s name, or a 3rd party provider is listed as the shipper.

Packing List Requirements

• Each PO must have its own packing list
• The packing list must be placed in a clearly marked package indicating 'Packing List Enclosed'
• The packing list must contain the following information:
  • Murdoch's PO number
  • Vendor name and address
  • Total number of cartons

Small Parcel Shipment

***If The flow chart determined that your packages should be shipped via small parcel (Ground Only) please contact routing@murdochs.com for small parcel carrier billing account information

• When Murdoch’s is responsible for the freight charges, all packages shipping to a Murdoch’s facility must be marked as:
  • With multiple-piece shipments be sure to include the total cartons shipped and the carton number. For example: Box 1 of “x”, 2 of “x”, 3 of “x”etc.
• Contact routing@murdochs.com for small parcel carrier 3rd party billing account number
  • A valid business email address or picture of business card will be required to obtain the account number
  • Small Parcel billing account numbers are considered confidential and should only be communicated for the limited purpose of preparing small parcel shipments under these Routing Instructions. Do not post this information online or make it generally available beyond what is required for your company to follow these instructions.
  • Bill transportation to Third Party when Murdoch's is responsible for the shipping charges.
• All packages must have the Murdoch’s PO number entered in the small parcel carrier’s Reference field of the shipping system and appear on the small parcel carrier’s shipping label
• Do not exceed the small parcel carriers established specific weight and size limits for packages (without written authorization from Murdoch’s
  • Single package maximum weight is 150 lbs
  • Packages cannot exceed 108 inches in length
  • Packages may be up to 130 inches (330 cm) in length and girth combined
    • If your packages exceeds 130 inches girth, 108 inches in length, or 150 lbs, contact routing@murdochs.com for final routing instructions.

Do not declare value or select any other small parcel carrier value-added services without Murdoch’s written authorization. Please click here for a list of assessorial fees that will be charged back to the vendor.

For high value packages (individual carton value over $1,000), contact Murdoch’s Logistics Department for special routing instructions

The shipping party is responsible for filing claims when using Murdoch's small parcel carrier account

When entering shipment data, the packages correct dimensions must be provided. Failure to provide the correct package dimensions could trigger audit fees and lead to vendor chargebacks.

Less-Than-Truckload

Less-than-truckload (LTL) routing applies to shipments weighing between approximately 301 – 19,999 lbs.

LTL shipments require product description, weight, carton count, LTL Class, and NMFC number.

When shipping LTL, always provide the actual physical weight of the shipment including pallet weight.

No appointment allowed or requested for LTL delivery to Murdoch’s locations.

Please contact routing@murdochs.com for assistance to arrange LTL shipments when Murdoch’s is responsible for freight charges.

Full Truckload

Full Truckload (TL) routing applies to shipments weighing more than 19,999 pounds, and/or occupying greater than (16) linear feet of trailer space.

An appointment is required for any Full Truckload delivery.

Please contact Murdoch’s Logistics Manager for Full Truckload shipments: routing@murdochs.com.

Small Parcel Fees That Will Be Charged Back to the Vendor Include (But Not Limited To)

• Declared Value
• Delivery Confirmation
• Adult Signature / Signature Required (unless regulated by law)
• Proof of Delivery (P.O.D.)
• Additional Handling
• Address Correction Charge
• Large Package Surcharge
• Over Maximum Limits Charge
• Carbon Neutral Purchases
• Wrong Service Level Selected
• Audit fee due to shipper not providing packing dimensions